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LNER could ban conductors from greeting passengers with ‘ladies and gentlemen’

London North Eastern Railway said it would ‘review if any further changes need to be made’ after the passenger, SWR train guard Laurence Coles, complained about a conductor’s greeting.

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LNER could ban conductors from greeting passengers with ‘ladies and gentlemen’

London North Eastern Railway said it would ‘review if any further changes need to be made’ after the passenger, SWR train guard Laurence Coles, complained about a conductor’s greeting.
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